This privacy policy will explain how we use the personal data we collect from you when you use 24LIVELY services.

 

What data do we collect?

We collect the following data:

Personal identification information: email, billing information, your internal ID that identifies you at 24LIVELY

We may automatically collect and store information in logs. This may include details about how you use our services.

​

How do we collect your data?

We may receive your data directly from the payment provider, our website and our servers.

​

How will we use your data?

We collect your data so that we can:

Take corrective actions, monitor availability and provide support for you and your stream.

Contact you with information related to our services.

We will not share your data with any third-parties.

​

How do we store your data?

We securely store your data in our datacentre or our partners.

We will keep your logs for 5 years. Once this time period has expired, we will delete your data automatically.

​

Marketing

You may opt out of our newsletter at any time.

​

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following rights:

 - To access. You have the right to request copies of your personal data. We may charge you a small fee for this service.

 - To rectification . You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

 - To erasure – You have the right to request that we erase your personal data, under certain conditions.

 - To restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

 - To object to processing – You have the right to object to our processing of your personal data, under certain conditions.

 - To data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

​

If you make a request you will receive a response from us within one month. If you would like to exercise any of these rights, please contact us at our email: info@24lively.com

​

​